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Video Consultation Policy

Patient Disclaimer – Appropriate Conduct Required
We are committed to providing high-quality medical care with professionalism and respect. To ensure a safe and respectful environment for both patients and doctors, please note the following:

Appropriate Behavior is Mandatory:
Any inappropriate, disrespectful, or abusive behavior towards our doctors or team will not be tolerated.

Zero Tolerance Policy:
If any such behavior is observed during a consultation (video, audio, or chat), the doctor has the right to immediately terminate the call with a warning. In such cases, the user may be blacklisted from all future consultations.

Legal Consequences:
In severe cases, legal action may be initiated as per applicable laws.

Scope of Consultation:
Our services are strictly limited to concerns related to scalp hair health & skin health. Please refrain from discussing unrelated medical conditions, as these are outside our area of expertise.